Ada is an AI-powered platform that automates customer service interactions, enabling businesses to efficiently manage customer inquiries across multiple channels and languages. The platform offers a no-code interface tailored for enterprises and integrates advanced AI to enhance automated customer service capabilities.
The job responsibilities include 'Implement DevOps solutions across cloud infrastructure, infrastructure as code, deployments, and platform abstractions,' which indicates that the team is actively implementing new systems and selecting the underlying platforms and tools.